Call Center Representative Job at Erie Home, Toledo, OH

Yk9KWmxWNHFRbyszYlo4RUxKMGpuckpzenc9PQ==
  • Erie Home
  • Toledo, OH

Job Description

Job Description

People are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings.  Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company.

\n

What’s in it for you?

\n
  • No Cold Calling –All leads the customer has asked US to contact THEM!
  • No Experience Necessary – desire to win every day is required!
  • Weekly Performance Focused Pay – base hourly rate + unlimited incentive based on daily, weekly, monthly goals… top agents make $30+ per hou r…we win together, the better we do, the more you make
  • Competitive Benefits
  • Casual Dress – Be comfortable while taking with potential customers
  • Training & Advancement – All of your training is paid and Growth equals more opportunity for all employees – our leadership team is developed from within!
\n \n

Position Summary: Inside Sales Representatives are responsible for speaking with potential customers regarding their product needs and scheduling the customer for a sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television.

\n

Essential Duties and Responsibilities:

\n
  • Focus efforts on maximizing lead conversion from initial contact to set appointment
  • Use learnings from comprehensive training program to successfully set customer leads
  • Initiate outbound calls for digital advertisement sales leads generated
  • Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion
  • Serve as initial point of contact for potential customer via phone and email
  • Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation
  • Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible
  • Document and update customer interaction within customer relationship management (CRM) system
  • Promote teamwork through consistency, reliability and group cohesiveness
\n

Experience and Minimum Qualifications:

\n
  • High School Diploma or equivalent
  • Ability to learn sales systems and processes for inside sales center
  • Ability to juggle various work activities
  • Ability to thrive in a fast-paced, high-energy, team-oriented
  • Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
  • Detail-oriented and can focus on the task at hand,
  • Excellent verbal and written communication skills are required for communicating with internal and external parties
  • Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one’s own actions, performance, and decision
  • Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
  • Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
\n

Leaf Home Core Values

\n

Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions.  TNT -  Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow.

\n

Diversity and Inclusion Statement

\n

Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.

\n

Equal Opportunity Statement

\n

Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Job Tags

Hourly pay, Weekly pay, Casual work, H1b, Work at office, Immediate start,

Similar Jobs

SAS Retail Services

Retail Store Planning Designer Job at SAS Retail Services

 ...their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to... 

Electric Boat

2026 High School Senior - Entry Level Trades Opportunities Job at Electric Boat

 ...Responsibilities for this Position 2026 High School Senior - Entry Level Trades Opportunities US-RI-North Kingstown Job ID: 2026-17401 Type: Full-Time # of Openings: 100 Category: Manufacturing Support/Trades EB Quonset Point Facility Overview... 

Pizza Hut

Assistant Manager Job at Pizza Hut

 ...Assistant Manager 1800 Hwy 25 N, Heber Springs, AR ID#P1-1833524-1 At Pizza Hut, our Assistant Managers play a crucial role in leading teams, ensuring smooth operations, and creating an environment where both employees and customers thrive. If you have leadership... 

Available Positions

Accounting Clerk/Bookkeeper Job at Available Positions

 ...Description Summary St. Thomas More Catholic Church in Kansas City, Missouri is seeking to fill the position of Accounting Clerk/Bookkeeper. This position plays a vital role in helping manage the financial operations of the parish and school. The Accounting Clerk/... 

Central Illinois Pride

Volunteer Community Advocate Job at Central Illinois Pride

 ...As a Community Advocate with Central Illinois Pride, You'll work with Community members to ensure that they have access to resources and services. In addition to interacting with the community, You may be perform the following: *Processing Referrals *Attending Meetings...